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2nd Line IT Support Engineer

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  • 2nd Line IT Support Engineer

2nd Line IT Support Engineer

This is a great opportunity for an ambitious and talented individual to join our IT Support company.

Covering the North West of England from our Head Office in Oldham, we provide support & consultancy to a varied client base covering a wide range of industries.

Our vibrant organisation is seeking a 2nd Line Engineer for Desktop, Server and VoIP support. This opportunity is for someone who has a solid understanding of Microsoft Desktop & Server Operating Systems and has the drive to excel in their field. Ideally having 3 years or more experience working in a support environment with any field work advantageous as there will be a need to visit customers.

Personal Skills:


  • Strong communication skills both verbally (telephone and client facing) and written
  • Ability to be calm when under pressure
  • Good troubleshooting ability and logical thinking for resolving problems
  • A team player and be able to work without supervision
  • Hold a full UK driving license
  • Ideally have 5 GCSE Grades (C and above) or equivalent, including Maths and English
  • Based within an easy commute of our Oldham office

Technical Skills:


  • Microsoft Windows Server 2008 upwards
  • Microsoft Windows 7 upwards
  • Microsoft Office suite 2007 upwards
  • Knowledge of VoIP solutions, provisioning, SIP trunks, telephones, troubleshooting
  • Active Directory and group policy setup and management
  • Exchange server management onsite and office 365
  • Networking & switch knowledge including VLANS, network monitoring & troubleshooting
  • Knowledge of TCP/IP, DNS & DHCP
  • LAN & WAN communications including router & firewall configuration
  • Microsoft Office 365 configuration, migration and management including sharepoint, onedrive, email

How to Apply


For more information or to apply for this role at Aspect IT, email your CV to:

jobs@aspectit.co.uk

Aspect IT


County End Business Centre
Jackson Street
Springhead
Oldham
Greater Manchester
England
OL4 4TZ

tel: 0161 241 9050
email: info@aspectit.co.uk

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