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Customer Service Management System

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Focus Education


www.focus-education.co.uk


Focus Education are a family run company based in Saddleworth.

They provide advice and education support to primary schools and academies not only in England, but throughout the world.

Bespoke Software Development

Aspect IT was commissioned by Focus Education to re-write their internal applications and bring all systems in-house.

The project encompassed the whole business and required analysis of working procedures as well as re-designing key business processes. The result is an enterprise system linked into Sage and their 2 eCommerce web sites.

The enterprise system is developed in .NET and uses SQL Server databases to deliver exceptional performance.

Key Development Information


  • C# .NET and ASPX
  • SQL Server,
  • SQL Server Replication,
  • Online Consultant Diaries,
  • Sage Integration,
  • SellerDeck Ecommerce,
  • Microsoft Office Integration,
  • Microsoft Word Mail Merges.

“We chose to work with Aspect for our Customer Service Management System after the success of a previous job they had done for us. They took a very detailed brief, put together a full specification and time scale and started the work, building each part step by step and testing as we went along. We wanted a completely bespoke system to manage the invoicing, dispatch, stock control and marketing of the business but we also wanted this to provide us with accurate financial reporting through our accounts system sage.

“Aspect provided us with this. This new internal programme has made the company more efficient, saved us money and allowed more accurate financial reporting than ever before. Aspect have since updated and tweaked the system to adapt it to suit our needs more. I cannot recommend Aspect enough, they have been very professional throughout the process.”

Focus Education Claire
Director

Aspect IT


County End Business Centre
Jackson Street
Springhead
Oldham
Greater Manchester
England
OL4 4TZ

tel: 0161 241 9050
email: info@aspectit.co.uk

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Blog & News


Working Remotely? Your Business Data Could be at Risk

Working Remotely? Your Business Data Could be at Risk

10th June 2022

Remote work has many advantages, but presents more cybersecurity risks for your business. In this blog we've compiled some tips to help prevent a cyberattack!
How Employers can Support Employee Wellness

How Employers can Support Employee Wellness

20th May 2022

Prioritising Employee Wellness is essential for a positive work culture and business success. Effective strategies will result in reduced absence rates, improves productivity, and higher employee retention rates. But where do you start as an employer? This blog will help you kickstart your wellness strategy!
Why Employee Wellness is Important

Why Employee Wellness is Important

29th April 2022

Employee wellness is crucial to business success. This blog post highlights both the importance, and business benefits of an employee wellness initiative!
Protecting your Smart Home Against Hackers

Protecting your Smart Home Against Hackers

6th April 2022

Do you have smart devices in your home? Your data security and privacy may be at risk. Read more to find out how to protect your home from hackers.
Meet Our New Marketing Executive, Hannah!

Meet Our New Marketing Executive, Hannah!

11th March 2022

As our company grows and our team expands, we wanted to introduce you to our new Marketing Executive, Hannah. We interviewed her so you can get to know her better!
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Apple AirTags Raise Security Concerns

11th February 2022

Although Apple Airtags are a nifty gadget for tracking lost belongings, they are being misused to track people without their consent. Stalking claims have raised serious safety issues for consumers and they're becoming more and more frequent, making us question just how ethical these gadgets are...
5 Financial Benefits of a VoIP Phone System

5 Financial Benefits of a VoIP Phone System

26th January 2022

Switching to a VoIP telephone system has endless benefits for your business, especially financially. From reduced downtime to better call performance, VoIP solutions streamline your business communications and keep your team connected, no matter where they are.
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