What we know about the British Airway data breach

In the space of two weeks, airline giant British Airways are hit with a huge data breach. Here

The latest data breach comes from airline giant, British Airways. This is a prime example of what happens when your systems are not fully protected and what the consequences are when a major incident occurs. Unfortunately the airline has been hit quite badly and they are suffering disastrous consequences including a decline in sales and bad press. We will highlight in this blog what we all know so far, what you need to do if you’re a victim of this and what your own business can do to beat the cyber security system. 

When the data breach happened

Between the 21st August and 5th September, hackers have stolen around 380,000 customer data which includes their personal and financial data such as card details from when they purchased flights with British Airways. 


Many of you should be aware that if your business suffers a data breach, you will receive a fine in which you must pay to the Information Commissioner’s Office. This is highly likely what the airline will face and it will be a damaging cost and consequence they will need to pay. 

In 2015, TalkTalk received a £400,000 fine for the data breach of just less than half of their customers. 

What you need to do

If you are one of those people that made a payment to British Airways between 21st August and 5th September you will need to alert your bank that you are one of those 380,000 people who will then advise your further on what to do. 

You must analyse and monitor you bank account and any other online accounts you have as this could make matters worse if they get their hands 


on your financial data. Changing your password for all online accounts has been advised by Which? and to be wary of emails about the breach as scammers can use this to their advantage. 

How you can prevent an attack such as this

The hack was done by via their website when customers entered their payment details. You need to make sure that your website is secure so that customers are confident in you and purchasing orders from your site. 


Alternatively to avoid other kinds of data breaches, make sure all data is stored in a safe place that requires password access to gain authority of the data. Make sure all passwords are at least eight characters long and contain a mixture of upper and lower-case letters, numbers and special characters. 


In light of this cyber attack, we want to stress the importance of how essential it is to protect your business or you could face serious consequences that can damage you financially and your reputation. 

If you’re unsure about the level of security you currently have or may need, fill out your details below and a member of our technical team will discuss an onsite visit with you to conduct a review. 


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