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What to do if you receive a suspicious spam email

A malicious spam email can cause damage to your IT systems if it is used incorrectly and not

Spam emails can often be harmless as they can just be a generic email someone is sending you far too often. On the odd occasion there can be those malicious ones that could cause some damage. Spotting the difference between a legitimate and spam email can be hard at first glance, however you can spot the obvious in more detail. 

As a result, we are giving expert advice on spotting those harmful emails and avoiding them. 

How to spot a malicious spam email

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Firstly, you need to know what signs there are in a spam/malicious email. Spotting the right signs can help you avoid them altogether and help prevent a disaster.

Sender address – email addresses that don’t appear legit according to the email is most likely spam. (e.g. An email for Barclays with an @cfgrecc.com is a warning sign itself). 

Content – spam emails usually contain grammar and spelling errors. Check the content closely as they can often be minor and almost unnoticeable. 

Senders request – An email supposedly from your Director, CEO, Manager may ask you to pay an invoice. Always check with them verbally before making payment.

Email footer – professional organisations have email footers with logos, contact details etc. If it’s not signed off professionally it could be spam.

Attachments – links and attachments could contain malware once clicked or opened. Hover over them to view the link destination. You will be able to tell if it is legit or not. 

What to do if you receive a spam email

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In addition to spotting an email, the next step is knowing what to do. There are numerous actions that you should take and steps you should follow in reporting a malicious email:

Delete – If the email contain links and attachments and you can see straight away that it’s spam, delete it. 

Report it – For instance if the same email is recurring, report it right away. If you click the link attachment you need to report this too. 

Procedures – Ransomware can be deadly and you will need to follow a procedure should it affect your PC.

Spam filter – With a spam filter in place, the suspicious and spam emails will be filtered out automatically. This reduces your risk massively.

Anti-virus – Installing an anti-virus helps block and detect any anti-viruses on your PC.

Educate – Making employees aware of spam and malicious emails can help prevent them clicking and opening malicious links. 

Need extra help?

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Being prepared for the unexpected is essential which is where we come in to help. We can assist in protecting your business’ IT and looking after your systems. If you would like us to help your business, please contact us by filling the form below. 


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