What to do if you receive a suspicious spam email

A malicious spam email can cause damage to your IT systems if it is used incorrectly and not

Spam emails can often be harmless as they can just be a legitimate email someone is sending you too often. On the odd occasion there can be malicious ones that could cause some damage. Spotting the difference between a legitimate and spam email can be hard at first glance, however you can spot the obvious in more detail. 

As a result, we are giving you expert advice on spotting those harmful emails and avoiding them. 

How to spot a malicious spam email


Firstly, you need to know what signs there are in a spam/malicious email. Spotting the right signs can help you avoid them altogether and help prevent a disaster.

  • Sender address – email addresses that don’t appear legit according to the email is most likely spam. (e.g. An email for Barclays with an is a warning sign itself). 
  • Content – spam emails usually contain grammar and spelling errors. Check the content closely as they can often be minor and almost unnoticeable. 
  • Senders request – An email supposedly from your Director, CEO, Manager may ask you to pay an invoice. Always check with them verbally before making payment.
  • Email footer – professional organisations have email footers with logos, contact details etc. If it’s not signed off professionally it could be spam.
  • Attachments – links and attachments could contain malware once clicked or opened. Hover over them to view the link destination. You will be able to tell if it is legit or not. 

What to do if you receive a spam email


In addition to spotting an email, the next step is knowing what to do. There are several steps you should follow in reporting a malicious email:

  • Delete – If the email contain links and attachments and you can see straight away that it’s spam, delete it. 
  • Report it – For instance, if the same email is recurring report it right away. If you click the link attachment you need to report this too. 
  • Procedures – Ransomware can be deadly and you will need to follow a procedure if it affects your PC.
  • Spam filter – With a spam filter in place the suspicious emails will be filtered out automatically. This reduces your risk massively.
  • Anti-virus – Installing an anti-virus helps block and detect any viruses on your PC.
  • Educate – Make employees aware of spam and malicious emails as it can help prevent them clicking and opening malicious links. 

Need extra help?


To summarize, your business should always be prepared for the unexpected. Now you know what you need, you must take the appropriate action against malicious threats. If you would like further advice, please fill out the details below to speak to one of our technical experts. 


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